September 28, 2016 | 09:48 AM

Physical Address:
Plot 53952 Khama
Postal Address:
P.O.Box 100 Gaborone,

T +267 368 1000
T +267 395 3131
F +267 391 3599
Toll Free 0800 33 55 77
E enquiries

Express Mail Services (EMS)


Reliable express delivery through the world postal network!

    • Our quickest service: EMS is the quickest way to send business and private items nationwide and worldwide.
    • Wide network: EMS service is available at over 50 post offices countrywide.
    • Competitive rates: compare EMS rates with those of other courier companies and see how much you can save!
    • Nationwide and worldwide delivery: EMS can be delivered door-to-door and to more than 157 countries worldwide.
    • Top priority handling throughout: EMS items are treated as top priority mail from point of dispatch to point of destination to ensure speedy delivery and security.
    • Track and trace service: Our Track and Trace facility enables EMS mail to be tracked using a unique tracing number.
    • Pick Up and Delivery: this service is normally available to customers by prior arrangement.

EMS specifications

    • The maximum weight that can be sent by EMS is 30kg 
    • For cartons packaging the longest permissible dimension would be 1.5 metres, and for cylinders the sum of the length and circumference must be 3 metres and less.

Prohibited items

Live animals, explosives, money (notes and coins) precious metals and stones, plants, hard drugs, offensive materials such as alcoholic products will not be sent using the EMS service as per Universal Postal Union regulations.

How To Help Us Track Your EMS Package

    • Tell us your EMS parcel tracking number to enable us to trace your sent item and we will call you back within 5 minutes to give feedback

    • Contact details listed below. click to see EMS TABLE. 

    Click to see Transactional Process