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Your Guide to BotswanaPost Services
A wide range of services are available from BotswanaPost - all of them designed to help you in your business and personal life. Letters - Click here for tariffs
The convenient way to communicate with your friends and family in Botswana and around the world. Letters are:
- simple and cost effective. - the easy way to seek information or make to make payments. - convenient with well over 200 post offices, agencies and posting boxes located all over Botswana. - a way of keeping lasting memories or sending photos to someone. - a way of showing you care. Sizes
- a letter should only contain printed material and can be as small as a postcard. - maximum length of 600mm with a combined width, length and depth of 900mm. - maximum weight for letter is 1000g (Botswana) 200g (International)
Back to top Parcels - Click here for tariffs
The easy way to send items or gifts to friends and relatives in Botswana and the world. When you send a parcel you can:
- get country wide delivery. Parcels can be send anywhere in Botswana and to over 180 countries world-wide.
- send up to 20kg within Botswana and 10kg international.
- insure your parcel. This option available to South Africa, Swaziland, Lesotho, Zambia and Zimbabwe. Sizes
- parcels can have a length of up to 1.05 metres and a girth of up to 2metres. Customs requirements
For international items customs authorities require a customs declaration form to be attached advising contents of the parcel.
Back to top EMS (Express Mail Service) - Click here for tariffs
Our express service is ideal for sending urgent documents or merchandise items around Botswana and to the rest of the world. More about EMS
EMS is:
- our fastest service.
- treated as top priority mail for security.
- delivery door to door or to more than 110 Post offices throughout the country.
- acceptable at 15 Post Offices nationwide.
- unlike other international courier service because we can deliver to Post office boxes.
- a service that can be used to send mail to more than 65 countries worldwide. Sizes
- maximum weight 20kg
- maximum size 900mm length, width and depth combined and 600mm the greatest single dimension.
Back to top Money Transfer - Click here for tariffs
The reliable and quick way to send money in Botswana. You can transfer money or make a payment to individuals or companies in Botswana through our Post office network. Simply fill out a form at your nearest Post office providing details of who you wish to pay and through which Post office. Pay us the money and well will do the rest. You have the option of us mailing or phoning the recipient when money is ready for collection and/or you can request to be sent confirmation when the transfer or payment is complete. Key Benefits
- the quick way of sending money around Botswana.
- safe and convenient.
- low commission and transmission charges.
- optional services available at reasonable charges. Postal orders - Click here for tariffs
Another easy way to send money to people. Key Benefits
- Security: the postal order is lieu of money and can only be cashed by the named recipient.
- payable in Botswana and in SADC countries including, Zimbabwe, Lesotho, Swaziland, South Africa and Namibia.
- safest and easiest way of sending money.
- refundable.
Back to top International Reply coupons
You can buy Post office coupons and exchange them at our big Post offices for one or more postage stamps representing the minimum postage payable on unregistered mail sent abroad by surface mail. This allows you to send coupons to others and pay for the postage back to you. Philatelic collecting
Stamp collecting is a hobby around the world.
Stamps provide a historical background about culture, birds, animals and a wide range of events in all countries around the world. We release a number of stamp issues every year covering a wide range of topics relevant to Botswana. Through stamps souvenir sheets and first day covers you can keep a small part of our countries history. Information brochures are available free of charge simply by joining our mailing list. Phone us on 0800 33 55 77 and we will send you our information on every issue released.
Back to top Post Boxes - Click here for tariffs
Rent a mail box for a year (minimum period) and we will deliver your mail to your box daily. Simply apply and we will allocate you a vacant box and provide keys so you can collect your mail at a time convenient to you. Key benefits:
- Security: your Post office box is always locked until you collect your mail.
- Flexibility: You can check your mail any time that is convenient to you 24 hours a day because you keep the keys.
- Permanency: your Post office box is permanent. You don't need to incur the time, effort and cost of advising people of your change of address if you move.
Back to top
Agency services
We provide a wide range of agency services on behalf of other Botswana companies including: Botswana Savings Bank
- deposits and withdrawals Old Age Pensions
- payment of pensioners Bank of Botswana
- National Savings Certificate Botswana Housing Corporation
- Payment of house rentals at Palapye, Mahalapye and Sowa Botswana Telecommunication Corp
- Sale of telephone cards
- payment of telephone bills Botswana Power Corporation
- Payment of electricity bills Motor Vehicle Insurance Fund
- Registering for vehicle insurance Business Services - Click here for tariffs
A range of services, specially designed for the business user, is available. Services include:
- Business Reply
- Bulk Mail
- Express Mail Service
- Permit Mail
Details of these services are available from our sales and marketing staff. Tel: 580 830 or toll free on 0 800 33 55 77.
Back to top Service Standards
We target next day delivery to all major urban areas in Botswana, with delivery to other areas within 3-4 days. We are committed to improving our service to achieving these performance standards and minimising delays.WE Prohibited Items
The Post Office cannot accept explosives, alcholoic products, live animals, money (notes and coins). wildlife trophies and skins, offensive materials, eg., pornography, precious metals and stones, contraband, eg., drugs. Back to top | 
