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About Us |
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CORPORATE PROFILE BotswanaPost was enacted by parliament
under the Botswana Postal Services Act No. 22 of 1989. BotswanaPost is a
government owned parastatal under the Ministry of Communications,
Science and Technology.
STRUCTURE
BotswanaPost is
under direct control of the Board of Management, appointed by the
Minister of Communication, Science & Technology.
The
Director General who manages BotswanaPost is assisted by three Directors
namely of Customer Services, Corporate Service Services and Financial
Services, a senior and middle management team and staff.
VISION
To be the postal network service of choice.
MISSION
To enable our customers to meet their needs through
industry-leading postal network solution | |
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VALUES
- Communication: We shall listen and talk to each other, so
as to understand the
and customers needs and be able to convey service
performance issues to the customer as quickly as possible.
- Excellence: We shall strive to excel in all we do,
because the customer expects nothing less.
- Flexibility: We shall be flexible in all we do, Whilst
not breaking any controls. Our focus shall be to do all within our
powers to ensure that the customer leaves satisfied.
- Opportunity: We shall give each other the space, support
and the chance to succeed, whilst being aware that customers may not
give us a second chance
- Partnership: We shall work as partners, appreciating and
valuing each . However, whenever there is a conflict, we shall
always consider the customer to be the more important partner.
- Trust: We shall be trustworthy, trust each other and in
so doing, engender the customer's trust.
OPERATIONS
Botswana Post has a postal network of 113 post offices and about 70
postal agencies country wide divided into 3 regions, namely, Central,
North and South. Botswana Couriers, a wholly owned subsidiary of
BotswanaPost provides courier delivery services throughout the country. |
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