BotswanaPost provides services on behalf of third parties like Government and private companies. These services are referred to as agency services, and are provided throughout the entire postal network or in some instances when requested are limited to a few selected post offices. BotswanaPost has the most expansive network which is conveniently located in most parts of Botswana, thus offering a secure business environment to provide services on behalf of businesses and Government to communities. BotswanaPost has developed the following sections for agency services;
| Client |
Service |
| Botswana Savings Bank |
Savings Transactions |
| Botswana Life Insurance Limited |
Premium Collection |
| Botswana Power Corporation |
Monthly electrical bills , deposits for connections & installments |
| Botswana Telecommunications |
Distribution & marketing of prepaid card vouchers?? |
| Department of Road Transport & Safety |
Renewal of Motor Vehicle License |
| Department of Social Services |
Payment of Social Benefits |
| Lejala Electrical (PTY) LTD |
Wages Payments |
| Stanbic Bank |
Ipelegeng wages payments for Gaborone City Council & Francistown City Council |
| TransUnion |
Give out Consumer credit profile report |
| Western Union |
Money transfer services |
| Asphalt Botswana |
Wages Payments |
| Botswana Unified Revenue Services |
Collection of Customs Duty, Value Added Tax & other levies on goods |
| Mahalapye Sub District Council |
Disbursement of Ipelegeng, Village Development Committee & Home Based Care wages |
| South East District Council |
Disbursement of Ipelegeng, Village Development Committee & Poverty Alleviation Program wages |
| Kweneng District Council |
Disbursement of Ipelegeng wages |
| Department of Immigration |
Refunds for old passports application fees |
| Red East Construction Company |
Wages Payments |
| Mosele Legal Guard |
Premiums collections & Hybrid Mail Solutions |
| Southern District Council |
Disbursement of Ipelegeng wages |
| Ghanzi District Council |
Disbursement of Ipelegeng wages |
| Jwaneng Town Council |
Disbursement of Ipelegeng wages |
| Bobirwa Sub District Council |
Disbursement of Ipelegeng wages |
| Selibe Phikwe Town Council |
Disbursement of Ipelegeng Village Development Committee, Home based care wages and collection of rates and service levy. |
| Lobatse Town Council |
Disbursement of Ipelegeng wages |